Privacy Policy
Draft for review: This is a general template and has not yet been reviewed. It is not legal advice.
Last updated: 5 November 2026
This policy explains how Nuclear Kin Group Pty Ltd (ABN 88 611 782 631), trading as The Internet Co (“we”, “us”) handles personal information. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We collect the details you give us, such as your name, business name, email address, phone number and message when you contact us or sign up. If you become a client, we also collect the details needed to set up your services, such as domain registration details (which may include your ABN) and billing details.
How we use it
- To reply to your enquiry and provide our services
- To register domains and set up email, hosting and other services for you
- To send invoices and service notices
- To meet our legal obligations
Who we share it with
We share information only as needed to deliver our services, for example with domain registries and registrars, hosting providers, Microsoft (for Microsoft 365), Google (for Google Business Profile) and our AI receptionist provider. Some of these providers may store data outside Australia. We do not sell your personal information.
AI receptionist calls
If you use our AI receptionist, calls to your business may be answered by an AI system, and call details, transcripts and summaries may be stored so they can be sent to you. You are responsible for telling your callers where required.
Website data
Our website uses essential cookies and security tools. Messages sent through our contact form are emailed to us and stored on our website.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or make a privacy complaint, by texting 0468 032 000 or using our contact form. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).